Fast growing Freight Forwarder located in Bensenville, Illinois seeks a qualified experienced person for Air Import position.
The Import Specialist is responsible for processing shipments and all related activities for an assigned base of accounts. The individual will have contact with customers, carriers and potential customers on a daily basis. He/she must be proactive in providing quality customer service and have the ability to handle pressure and responsibility in a fast pace environment, in a timely and effective manner. The successful candidate must have good customer service skill and handle dual task. Being proactive in providing quality customer service is a must.
Essential Job Functions
To perform district import operations and provide all associated documentation.
Obtain documentation from carrier operators, match them with pre-advices and open file in the system.
Issue delivery orders to carriers and arrange timely delivery.
Complete all inbound moves, including but not limited to ITs and permits to transfer.
Obtain all necessary documents and charges prior to releasing freight.
Trace lost freight and shortages; follow-up with airlines/shipping lines and inform all stations/agents involved.
File preliminary notices of claim.
Notify all parties when payable and receivable documents are completed accurately and forwarded in a timely manner.
Assure that each file contains all necessary documentation in correct sequence.
Maintain logs, entries and import traffic.
Appropriately make copies of documents for distribution according to the consignees and/or country-of-origin requirements.
Report all pertinent information to Department Manager customer/vendor problems or unusual situations that may impact services.
Work closely with warehouse personnel to perform combined duties.
Close communication with customers and carriers.
Complete workload duties within normal, reasonable time periods.
Perform other duties as assigned by the Department Manager.
Qualifications:
3-5 yrs working experience in Air Imports
Proficiency in Word, Excel Cargo Wise a plus
Knowledge of International and Domestic geography including countries and major cities
Familiarity with modern office operations
Good organizational and time management skills
If this position sounds like a fit for you please apply directly to the posting or if you have any additional questions please call Monica Montes at 847-870-1777or email resume emontes@chaseprofessionals.com
Pre-Employment Screening: Drug screen and background check required.
Chase Professionals is an Equal Opportunity / Affirmative Action employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law