Customer Service Associate (This is NOT call center environment)

A small but growing office of a distribution warehouse in the Fulton Industrial/Thornton Road area of Atlanta is in search of an energetic and detail-oriented person to be trained as a Customer Service Associate

This is a Direct Hire in office position- this is NOT a remote position

Duties Includes:

• Assisting customers on the telephone with questions regarding our ordering website.

• Answering customer’s questions about shipment and delivery dates.

• Answering customer’s questions regarding their orders.

• Entering Sales Orders on our ERP Accounting/Distribution system.

• Confirming customer’s sales orders.

• Preparing documentation needed for shipments.

• Participating as needed in any physical counts of inventory.

• Completing other tasks as they are assigned.

• Assisting with order fulfillment of uniforms as needed

SAGE OR AS400 EXPERIENCE IS IDEAL

Required Qualifications Include:

• Eligibility to legally work in the US

• 3+ years’of stable/recent/verifiable experience working in an office environment for a distribution or manufacturing company LOGISTICS experience is ideal

• Good phone and speaking skills

• Strong computer abilities

• Ability to get to work on time reliably every work day

• Excellent attention to detail

• Ability to work independently and without supervision

Monday-Friday 8am-5pm

$22-$23 per hour

Background and drug test required

CHASE provides Equal Employment Opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, status as disabled veteran, marital status or any other legally- protected characteristic in accordance with applicable laws. In addition, CHASE complies with applicable state and local laws governing nondiscrimination in employment in every location.

CHASE is committed to complying fully with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with disabilities.

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