Our Client is a financial services company in downtown Chicago, and we are looking for experienced and professional Consumer Debt Collection Specialists to join their growing team!
Our specialists connect with customers regarding past due-accounts, and negotiate payment arrangements. In this role you will be responsible for calling and collecting on customer accounts that have defaulted.
Can you listen to and understand customer hardships?
Do you respond with respect and empathy in your tone?
Will you take steps to resolve matters quickly and effectively?
Do you have the motivation, and drive to exceed goals, while being a team player?
Will you stick to your schedule, show up on time for work each day and contribute to a positive culture? If so, then apply now!
In order to find success, you will need:
Prior experience in debt collections.
A proven ability to achieve results.
Excellent communication skills both written and verbal; being bilingual is a plus but not a requirement.
To bring your positive attitude to work each day
Intermediate to advanced keyboarding skills.
Proficiency in Microsoft (Word, Excel, and Outlook).
An ability to learn a variety of software systems.
Additional requirements include:
High School Diploma or equivalent.
Must be at least 18 years old and legally eligible to work in the United States.
Professional and respectful grammar and phone presentation.
Basic math aptitude.
Sales experience is a plus.
Pre-Employment Screening: Drug screen and background check required.
Chase Professionals is an Equal Opportunity / Affirmative Action employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law