Customer Service/Order Processor

Northbrook, IL 60062

Posted: 10/02/2018 Job Category: Admin-Clerical Job Number: 343960 Pay Rate: $18.00/hour
Candidate must have good experience in Order Processing and must be able to handle customers in an office environment with excellent work ethics, good manners and a team player.

Interested Candidates, please call and speak to Monica Montes and send resume to IL01@Chaseprofessionals.Com or call our Rolling Meadows, Office 847-870-1777

Essential Functions of this position will be:
In charge of processing sample requests & projects
Minimum of 2 years Customer Service experience is required for this position.
Provide assistance to customers, support sales force and maintain open communication.
Capable of working accurately, efficiently and is able to follow up on pending matters.
Monitor requests/project status, back order expediting, shipping discrepancies, and missing documents
Contact customers when orders are delayed or cancel.
Provide quality service while continuously striving for improvement and consistency
Filing and organizing paperwork pertaining to all samples along with supporting correspondence
Extensive contact with all levels of management, sales staff, shipping & lab personnel.
Back-up for front desk and receptionist
Experience in the food industry is a plus

  • Associate Degree required
  • Must be proficient in computer skills
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