We are looking for multiple DISPATCHERS - available to start ASAP.
Apply online (www.Chaseprofessionals.Com) - CHOOSE IL-Chicago Technical (Rolling Meadows Office)
In-Person: 3501 W. Algonquin Rd. Suite 510, Rolling Meadows, IL 60008 (Monday - Friday 9am-3pm).
Please call 847-870-1777 or email IL01@chaseprofessionals.Com to discuss job opportunities with our recruitment team.
This role is to ensure confirmation of technician' s daily schedule and responsible for working with time sensitive tasks for an on time arrival to all client sites.
Assign Technicians to perform work for all service tickers created for field work.
Confirm Technicians arrival time, monitor the progress, enter daily logs, and be available to multitask calls from technicians and project internal team
Dispatch up to 50 work orders daily and prioritize escalated work orders
Follow up on escalated work orders, especially when technicians are late or does not arrive on client site.
Conduct time sensitive confirmation calls on high volume work orders per day (120+)
Bachelor s Degree or a year of work experience in a business or customer facing setting, preferably in telecommunication environment
Excellent Communication Skills, exceptional phone etiquette, ability to communicate clearly and concisely
Outbound Call center supporting technology services A PLUS
Experience with Data, telephony, or networking A PLUS
Word and Excel - Intermediate
Pay $14.00 - $15.00 depending on experience, Flexible starts (7am- noon)
Pre-Employment Screening: Drug screen and background check required.
Chase Technical Staffing is an Equal Opportunity / Affirmative Action employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law