This is NOT call center or retail position. The person MUST HAVE experience similar to below.

We are looking for someone that has worked for a distribution or manufacturing company in an office setting that has done inside sales. (THIS IS A MINIMUM requirement)

Strong computer skills and customer service skills are required.

Professionalism and sense of urgency is required 

Job Summary:

We are seeking a motivated and detail-oriented Inside Sales Representative to join our team in the industrial distribution sector. This role involves supporting the sales process by managing customer relationships, processing orders, and providing product knowledge to ensure customer satisfaction and retention.

Key Responsibilities:

• Serve as the primary point of contact for customers via phone, email, and online platforms.

• Prepare quotes, process sales orders, and follow up on pending orders and deliveries.

• Provide technical product information and application support for industrial products (e.g., bearings, fasteners, tools, safety gear, MRO supplies).

• Maintain and update customer records and sales data in CRM systems.

• Collaborate with outside sales, purchasing, and warehouse teams to fulfill customer needs efficiently.

• Identify upsell and cross-sell opportunities to increase sales volume.

• Handle customer complaints, returns, and warranty issues professionally.

• Track sales trends and customer activity to assist with forecasting and inventory planning.

Qualifications:

• High school diploma or equivalent required; associate or bachelor’s degree in business or a related field is a plus.

• 2+ years of experience in inside sales, preferably in an industrial or distribution environment.

• Strong communication, interpersonal, and customer service skills.

• Familiarity with industrial products and distribution processes.

• Proficient with CRM software and Microsoft Office Suite (Excel, Outlook, etc.).

• Ability to multitask and prioritize in a fast-paced environment.

Preferred Skills:

• Knowledge of ERP systems (e.g., SAP, NetSuite, Epicor).

• Mechanical aptitude or technical background.

• Experience with inventory and order management systems.

•  

CHASE provides Equal Employment Opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, status as disabled veteran, marital status or any other legally- protected characteristic in accordance with applicable laws. In addition, CHASE complies with applicable state and local laws governing nondiscrimination in employment in every location.



CHASE is committed to complying fully with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with disabilities

#INDGA03