Aurora, IL US
Our Customer Service Representatives (Inside Sales) professionally represent the Company to our customers with the knowledge and skills to provide them the product or service they need. Our client offers an excellent benefits package that includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick and holiday pay.
Primary Duties and Responsibilities
Working with engineering and production, develop cost estimates and sales proposals for new business projects.
Research, develop and execute pricing strategy.
Monitor key market indices and implement appropriate price adjustments in response to trends.
Interact directly with an assigned list of customers to provide status updates and fulfill service needs.
Enter customer orders, providing relevant information to internal and external parties.
Oversee and ensure successful fulfillment of orders, working closely with finance, production and logistics teams.
Actively retrieve purchase orders and forecast information from customer portals.
Monitor shipments to ensure on-time delivery and communicate changes or delays to the customer.
Identify business opportunities with both new and existing customers; develop and execute sales plans to obtain business and achieve revenue objectives.
Occasional travel to key customer sites.
Bachelor's degree in Business, Engineering, or related field
2-5 years experience in OEM sales of custom-engineered products
Strong communication and interpersonal skills; excellent written, verbal and presentation skills
Familiarity with MS Office suite, ERP and CRM tools
Attention to detail and ability to manage multiple projects and deadlines.
Excellent customer service skills
Pre-Employment Screening: Drug screen and background check required.
Chase Technical Staffing is an Equal Opportunity / Affirmative Action employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law