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Inside Sales Support and CSR (please read ad)

Douglasville, GA 30135

Posted: 04/08/2025 Job Category: Admin-Clerical Job Number: 394174

Job Description

 

 

***MUST HAVE OFFICE EXPERIENCE FROM A MANUFACTURING, DISTRIBUTION, OR LOGISTICS COMPANY****

 

This is an in office position. This is not a remote or hybrid position

Hours are Monday-Friday 8am-5pm

 

$22 per hour depending on experience

 

 

If you do not have the above and below experience, we will not be able to submit for the position. If your recent experience is from call center, medical, retail, or fast food we will not be able to submit the candidate for the position.

 

Seeking and energetic, motivated, individual that provides excellent Customer Service

 

The Customer Service and Sales Support Representative will assist sales and customers with product availability, ordering, and shipping the large selection of products

 

*Must have 2-4 years of recent stable experience in related field

*Must have excellent verbal and written communication skills, and is proficient in multi-tasking between phone calls, e-mails, and various online sites for vendors, carriers, and customers.

Must be able to work well as a team and independently as needed

Background and drug test required

 

Minimum Qualifications:

  • Use of the MS Office suite

  • Ability to type 60 WPM and competent with 10 key numpad

  • Professional written and verbal communication skills required

  • Must be able to multi-task with phones and order processing

  • Filing paperwork and keeping workspace clean/organized

  • Must have ERP experience (SAGE preferred)

  • Experience with Logistics is preferred

  • Experience with TMS is highly preferred

  • Associate's degree or higher is preferred but not required

  • Must be able to lift up to 25-30 lbs. as needed

 

Responsibilities

  • Assist sales people with product availability – obtaining/relaying current product and shipping costs

  • Process orders for in and out of stock items for multiple warehouses

  • Calculate and schedule the best and most cost-effective shipping method per order

  • Work with carriers to track shipments and file claims as needed

  • Other office duties as needed to complete role

 

CHASE provides Equal Employment Opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, status as disabled veteran, marital status or any other legally- protected characteristic in accordance with applicable laws. In addition, CHASE complies with applicable state and local laws governing nondiscrimination in employment in every location.



CHASE is committed to complying fully with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with disabilities

 

 

 

 

#INDGA03

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About Douglasville, GA

Ready to take the next step in your career? Explore job opportunities in and around Douglasville, Georgia, a vibrant hub of opportunity and growth! Nestled in the heart of cultural treasures like the Douglas County Cultural Arts Center and downtown galleries, this thriving community offers a mix of modern amenities and historical charm. With easy access to Sweetwater Creek State Park for outdoor adventures and the renowned Douglas County Rodeo for entertainment, Douglasville promises a rich tapestry of experiences waiting to be explored. Join us in discovering the irresistible allure of Douglasville and kickstart your career in a place where opportunities abound!