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Customer Account Manager (Manufacturing & Distribution)

Employment Type: Full-Time, Direct Hire
Schedule: Monday – Friday, 8:00 AM – 5:00 PM (In-Office / Onsite)
Location: LITHIA SPRINGS (Thornton Road / Lithia Springs / Fulton Industrial area)
Compensation: $22.00 – $27.00 per hour (Based on experience)

?? IMPORTANT: PLEASE READ BEFORE APPLYING

• NOT A CALL CENTER OR RETAIL ROLE: This is a dedicated, front-office B2B account management and logistics position.

• STABILITY REQUIRED: We are seeking a professional with strong, stable tenure looking for a long-term career home. Job-hoppers will not be considered.

• INDUSTRY EXPERIENCE IS FIRM: You must have a minimum of 7–10 years of recent, verifiable office experience specifically within a manufacturing, distribution, or logistics environment.

Position Overview

We are seeking a highly professional, reliable, and detail-oriented Customer Account Manager for an amazing, growing client. Operating directly out of the front corporate office, you will serve as the primary liaison for an assigned category of business-to-business (B2B) clients.

This is a fast-paced, high-volume operational role requiring a high sense of urgency, advanced multi-tasking abilities, and the capacity to thrive under pressure. This position heavily relies on complex data management, advanced Microsoft Excel workflows, and daily navigation of proprietary ERP enterprise software.

Key Responsibilities

• Account Management: Manage, support, and retain a specific category of established corporate accounts.

• Order Management: Accurately enter, track, and confirm complex sales orders utilizing our internal ERP system.

• B2B Client Support: Serve as the professional voice of the company, handling client inquiries via phone and email regarding order status, shipment dates, inventory availability, and backorders.

• Digital Platform Support: Assist corporate clients navigating the online ordering system; support website management and regular maintenance as needed.

• Logistics & Inventory Support: Prepare specialized documentation for shipments, assist with uniform order fulfillment, and actively participate in physical inventory counts to maintain record accuracy.

• Administrative Excellence: Manage massive data sets using Excel spreadsheets with extreme precision and a zero-error tolerance.

Required Qualifications

• Experience: 7–10+ years of recent, verifiable front-office administrative or account coordination experience within Distribution, Manufacturing, or Logistics.

• Software Proficiency: Daily hands-on experience navigating ERP systems is required (SAGE, AS400, or IBM i are highly preferred).

• Technical Skills: Advanced computer literacy with intermediate-to-advanced proficiency in Microsoft Excel (ability to manage heavy spreadsheets).

• Communication: Exceptional, polished, and highly professional written and verbal communication skills.

• Work Style: Exceptional math skills, extreme attention to detail, and the ability to work completely independently without close supervision.

• Background: Must be legally eligible to work in the U.S. (E-Verify). Must pass a comprehensive background check and drug screening.

How to Apply

If you match all of the strict criteria listed above, please email your updated, formatted resume directly to cogletree@chasestaffing.com ASAP for immediate, confidential consideration.

If you match all of the criteria - please email an updated resume to cogletree@chasestaffing.com ASAP to be considered for the position

CHASE provides Equal Employment Opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, status as a disabled veteran, marital status, or any other legally protected characteristic in accordance with applicable laws. In addition, CHASE complies with applicable state and local laws governing nondiscrimination in employment in every location. CHASE is committed to complying fully with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with disabilities.

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