Our client is currently looking for SAP CUSTOMER SERVICE ACCOUNT REPRESENTATIVE pay rate $19.00/hour, 1st shift hours (Flexible start time between 7am-8am).
Please reach out to our Northshore/Libertyville Branch Office (IL02@chaseprofessionals.Com) for additional information or call 630-420-9850.
Apply online (www.Chaseprofessionals.Com) - CHOOSE IL-Northshore (Libertyville Branch Office)
In-Person: 728 Florsheim Drive Suite 13, Libertyville, IL 60048 (Monday - Friday 9am-3pm).
Please call 630-420-9850 or email IL02@chaseprofessionals.Com to discuss job opportunities with our recruitment team.
Essential Duties and Responsibilities
Correspond with customers via telephone and e-mail; respond to inquiries, provide quotes, place orders and provide order updates
Track orders through delivery; update manufacturing/shipping team and customers as needed
Work with Operations, Engineering and Sales to provide resolutions to customer problems; escalate customer issues when appropriate
Maintain a proficient knowledge of all company products and services
Accurately enter and maintain all orders and customer data in company order entry systems (SAP)
Two (2) to seven (7) years' experience in customer service position and inside sales; manufacturing preferred
Strong communication (verbal and written) and interpersonal skills
Attention to detail and ability to manage multiple projects in a timely manner
Pre-Employment Screening: Drug screen and background check required.
Chase Professionals is an Equal Opportunity / Affirmative Action employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.