Lincolnshire, IL 60069 US
Do you love talking to people? Is customer service your passion? Looking for a stable industry!! Come Join our Team!!
We are currently hiring customer-focused individuals that thrive on creating great customer experiences! Successful candidates will have a passion for providing superb customer service, product knowledge, and have a passion for customer interaction based sales. Has the COVID-19 shown you the instability of the retail and service industry? Come Join us and take the next step in your career!!
Manage a high volume of incoming and outbound calls in a timely manner
Follow communication scripts during calls
Engage customers by providing excellent service throughout the customers shopping experience
Provide front-line support to customers by resolving issues, answering questions and providing first call resolutions
Identify customers needs by educating customers on products and seizing the opportunity to cross-sell through needs-based consultation.
Ensure accurate system documentation for each transaction
Be a team player and meet company goals
HS diploma or equivalent
2 years+ of proven customer service experience, preferably in a call center or retail environment
Track record of over-achieving and going above and beyond to provide great customer service
Friendly and professional phone demeanor
Excellent verbal and written communications skills along with active listening skills
Ability to multi-task, prioritize, and manage time effectively
Competitive base pay plus commissions
Mandatory paid training
A fun casual work environment
Fulltime role (over-time available)
401K + match
Pre-Employment Screening: Drug screen and background check required.
Chase Technical Staffing is an Equal Opportunity / Affirmative Action employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law