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PROJECT COORDINATOR

Buffalo Grove, IL 60089

Posted: 10/18/2023 Job Category: Technical Job Number: 369582

Job Description

We are looking for PROJECT COORDINATORS who can work in a fast pace environment and must be available to start ASAP.

 

 

APPLICATION INSTRUCTIONS:

Apply online (www.chaseprofessionals.com) - CHOOSE IL- Chicago Technical (Rolling Meadows Branch Office)

 

Responsibilities:

 

Support team in ensuring projects are delivered at the level of quality sold to the customer

Make quality day ahead calls on each ticket

Complete check in and check out calls 

Review and approve deliverable approved within 24 hours of job 

Respond immediately (within the hour) to customer inquiries and requests

Follow guidelines and process to ensure project can be delivered at the expected margin

Enter work requests in system w/in 24 hours

Answer queue calls and respond to technician status and requests through the queue

Ensure techs for your tickets are on time

Manage techs progress throughout the day

Obtain customer approval for all out of scope work

Manage project on time check out of technicians 

Close orders and record all out of scope

 

Experience/Education

Bachelor's degree a plus (concentration in telecommunications or data communications preferred) 

1 to 2 years work experience in positions of managing projects, preferred

Telecom experience in retail industry experience desired

Excellent technical skills across multiple products & disciplines 

 

Competencies

Strong Organizational and planning skills

Superior customer focus and relationship building skills

Strong decision making skills

Excellent communication skills

Solid analytical and presentation skills

Results oriented

Ability to work well in a face paced environment and under pressure

 

Hours: Monday - Friday: Flexible start times between 7:00am - 10:00am, must be open to working OT

Pre-Employment Screening: Drug screen and background check required.

 

Chase Professionals is an Equal Opportunity / Affirmative Action employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

 

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About Buffalo Grove, IL

Looking to kickstart your career in the vibrant area surrounding Buffalo Grove, Illinois? Explore our job opportunities in this thriving community where endless growth opportunities await. Nestled in the heart of Lake County, this charming suburb offers a perfect blend of urban amenities and picturesque natural beauty. With renowned art galleries like the Buffalo Creek Art Center, dynamic theaters such as the Metropolis Performing Arts Centre, and easy access to professional sports teams like the Chicago Bears, there's something for everyone here. Indulge in local delicacies like deep dish pizza and Chicago-style hot dogs, then unwind at the beautiful Buffalo Creek Forest Preserve. Join us in Buffalo Grove, IL, and let your career flourish in this captivating location!