We are looking for PROJECT COORDINATORS who can work in a fast pace environment and must be available to start ASAP.

APPLICATION INSTRUCTIONS:

Apply online (www.chaseprofessionals.com) - CHOOSE IL- Chicago Technical (Rolling Meadows Branch Office)

Responsibilities:

Support team in ensuring projects are delivered at the level of quality sold to the customer

Make quality day ahead calls on each ticket

Complete check in and check out calls 

Review and approve deliverable approved within 24 hours of job 

Respond immediately (within the hour) to customer inquiries and requests

Follow guidelines and process to ensure project can be delivered at the expected margin

Enter work requests in system w/in 24 hours

Answer queue calls and respond to technician status and requests through the queue

Ensure techs for your tickets are on time

Manage techs progress throughout the day

Obtain customer approval for all out of scope work

Manage project on time check out of technicians 

Close orders and record all out of scope

Experience/Education

Bachelor's degree a plus (concentration in telecommunications or data communications preferred) 

1 to 2 years work experience in positions of managing projects, preferred

Telecom experience in retail industry experience desired

Excellent technical skills across multiple products & disciplines 

Competencies

Strong Organizational and planning skills

Superior customer focus and relationship building skills

Strong decision making skills

Excellent communication skills

Solid analytical and presentation skills

Results oriented

Ability to work well in a face paced environment and under pressure

Hours: Monday - Friday: Flexible start times between 7:00am - 10:00am, must be open to working OT

Pre-Employment Screening: Drug screen and background check required.

Chase Professionals is an Equal Opportunity / Affirmative Action employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.