SEASONAL AM Customer Service/Call Center - Aurora

Aurora, IL 60502

Posted: 08/14/2019 Job Category: Admin-Clerical Job Number: 352058 Pay Rate: $13.50/hour
We have multiple SEASONAL Customer Service/Call Center Reps (AM Day shift) for the AURORA, IL area to join our team!
This is a seasonal position until Mid December with a possibility to be hired on full time.
Please reach out to our Rolling Meadows Branch Office (IL01@chaseprofessionals.Com) for additional information or call 847-870-1777 for the 8/26/19 2 week training class 8: 00am - 4: 00pm Monday - Friday.

APPLICATION INSTRUCTIONS:
Apply online: (www.Chaseprofessionals.Com) -
Choose the following branch: IL- Chicago (Rolling Meadows Branch Office)
In-Person: 3501 Algonquin Road Suite 510 Rolling Meadows, Illinois 60008 (Monday - Friday 9am-3pm).
Office Number: 847-870-1777
Email Resumes: IL01@chaseprofessionals.Com
Responsibilities:
  • Ensure that all service orders are scheduled, and completed.
  • Monitor system operations to detect potential problems by performing basic diagnostic testing and troubleshooting.
  • Provide technical direction and guidance to team members
  • Track the timely shipping and delivery of parts to the customer site.
  • Provide quality assurance review of new and existing software products
  • All Inbound calls queue and must be comfortable reading a script/up-selling
Qualifications:?
  • Customer Service Experience, Catalog experience a plus
  • Strong troubleshooting and critical thinking skills
  • Ability to prioritize and multitask
  • Deadline and detail - oriented

MUST:
Have a Great Attitude
Be available on weekends on holidays excluding Thanksgiving day and Christmas day
Be flexible to work hours between 8: 00am-8: 00pm Monday - Sundays
Pre-Employment Screening: Drug screen and background check required.

Chase Professionals is an Equal Opportunity / Affirmative Action employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law
Job Type: Full-time
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